THEIR OWN WORDS

See what meeting planners who've been here have to say!



Meeting Planner Testimonials

Here's why so many meeting planners keep coming back to DuPage County and how they rely on the DuPage Convention & Visitors Bureau for assistance.


FAM Trips



FAM TRIP
I can't begin to say how much I appreciate and thank you for the wonderful fam trip to DuPage County. From the very beginning with the reception at the Hilton Garden Inn, the superb dinner at the Hilton Chicago/Oak Brook, the hilarious play at the Drury Lane Theatre, and then the next two days filled to the brim with exciting experiences, the entire trip was a marvel of entertainment and education. And all the sumptuous food!

All the providers were the personification of hospitality and every one of them gave a favorable impression. I certainly hope to bring some of my residents to DuPage County. Thanks again for your kindness, generosity and hospitality.

Sharon Gehrlich
Director of Resident Services
Friendship Village of Dublin



FAM TRIP
Our thanks to the DuPage CVB for all they did to make our familiarization visit what it was.

When we first talked, I knew that something was right about DuPage for OFC and I felt that I had to get to know more. As we corresponded and as I received your information over time, I knew that your material reflected the "feel" that I look for in an area. When we confirmed our visit, I felt that I was doing the right thing and that I would be happy with my decision.

Contrary to the way some anticipated events disappoint when they arrive, our visit to DuPage was "over the top" and continues to deliver fond memories well after our arrival home. As I have said to anyone who will listen (in the trade or just friends and family)...DuPage is awesome!!!

Pat and I reflected on our tour over dinner tonight and it is not unnoticed that you took an immense amount of personal time to be with us and to ensure that we experienced DuPage in the way that we did. For that we are very, very thankful and we hope that you feel (as we do) that your time was well spent.

As I said when we left....you have more than done your job....now it's my turn.

So...thanks again. I know we will be doing business together over the next few years, and please know that if DuPage was looking for two more goodwill ambassadors in Canada you have definitely found them.

Looking forward to seeing you again soon - hopefully through the front window of a 56 passenger bus.

Doug & Pat Jackson
Ontario's Fun Connection



FAM TRIP
Awesome job you all did for us. We really had a great time, and lunch was magnificent. I am really grateful for all you did. What a nice surprise - the lunch, the goodies, and the FAM trip planned right down to the ice cold pop on the way home. Thank you a million times over. I love working with a group that is right on top of things, and communication is the most important part of making this all work. Funny, a good friend of mine always says "when you do something long enough and well enough, you never have to explain your worth." That shoe sure fits you all.

Donna Grabs
Manager
Prairie View North Tourist Information Center



SITE VISITS
I just wanted to pass along my thanks to your group for coordinating site visits to two properties, the Doubletree by Hilton Chicago in Oak Brook and the Westin Chicago Northwest in Itasca. Lisa Landers was, well, invaluable. She was such a pleasure to work with and helped me to evaluate the properties and meet the right people at each location. Without the help of Lisa and the DuPage CVB, I’d still be driving around Chicagoland looking for the airport!
 

J. D. James

Marketing Manager

Software Development Company




SITE VISIT
I can't thank you enough for the wonderful hospitality that you showed myself and Lori during our visit to Chicago. You made our trip so easy and relaxing, which really allowed us to focus on the task at hand, to pick the perfect property in DuPage County for our leadership training. I just want to take the time to thank you again for making all of the arrangements, driving us from place to place, and being a fabulous tour guide. The service that you provide is invaluable and much appreciated!

Jeanmarie Marone
Coordinator
The Dannon Institute

MEETING/EVENT
I have worked for associations in the Chicago area for over 25 years, but up until this event I had never been with a group that met in DuPage County before -- and, specifically, the Westin Lombard Yorktown Center. Like so many who live and work in the City of Chicago, I was unaware of all the fabulous hotels with great meeting space, plus easy access to airports, dining, world class shopping and entertainment that the western suburbs of Chicago has to offer! Nicole Beykirch at the DuPage Convention and Visitors Bureau was instrumental in connecting me with the hotel, restaurants and other attractions in the area, in addition to arranging transportation and assisting with all the additional meetings support we required in order to make this 3-day event a huge success. The DuPage CVB was a great help with registration during our conference, giving her time and knowledge to assist any of our attendees who had questions or requested information about the area. The complimentary welcome bags the DuPage CVB provided were a huge hit with our attendees! We have since booked our meetings to be held in DuPage County for the next three years. I look forward to continuing to work with the DuPage Convention and Visitor's Bureau, and will also continue to recommend them for the outstanding service and support that they provide from beginning to end.

Daniel Mendelson, MS, CAE
Executive Director
Illinois Osteopathic Medical Society



MEETING/EVENT
The fact that I can just send an email to Nicole with my details of my event and then get replies from hotels and facilities is so valuable and saves me so much time. I plan seven meetings a year in seven different locations, so having a one-stop place to do my search is such a win! I will continue to go to our CVB representative first when planning a meeting. She is my go-to girl for sure! She is so friendly and helpful. I can't imagine planning a meeting without the DuPage CVB.

Linda MacKenzie
Executive Assistant for the VP of Sales & Marketing
GEA Farm Technologies



MEETING/EVENT
As a meeting planner, I've worked with numerous Convention and Visitors Bureaus, but I can't say enough about the DuPage County CVB. Lisa Landers, Director of Sales, has gone above and beyond the call of duty for the upcoming 2012 Ryder Cup being held at Medinah Country Club. Their customer service, aggressive attention, abundant knowledge of their product and dedication to detail has overly exceeded all expectations. Their enthusiasm and energy are endless and will certainly be a positive reflection on our event.

Hope Walker
Special Events & Travel
PGA of America



MEETING/EVENT
The DCVB has assisted and been an integral part in the success of planning our meetings. Their team has consistently provided valuable information on all the DuPage venues, coordinating meeting proposals and all within a very timely and professional manner.

Kevin O'Sullivan
Meeting Planner/Great Lakes Division
H&R Block



MEETING/EVENT
The DuPage CVB is a great resource to have. They have saved me time and money in meetings I have put together in the past. Their recommendations have all been excellent. I have recommended the CVB to other staff members in my office.

Helen Aparicio
Administrative Coordinator/Central Division
McDonald's USA, LLC
 

"One Remarkable Day in DuPage" Annual FAM Event



ONE REMARKABLE DAY IN DUPAGE
I had an amazing time on the One Remarkable Day in DuPage FAM tour. It was certainly a fun day keeping with your theme of utilizing all of our senses - and so informative, as well. Being able to see and experience various facets of the properties was important to me and especially helpful since we saw a number of properties in a short amount of time. I was impressed with the hotels and will certainly discuss them with my clients. The hotels did a fabulous job showcasing their properties. The food and beverage offerings were excellent, and we all know how important that is to programs! The marketplace was nice and I did make a couple of connections which will lead to a future visit to DuPage County. Thanks for the fun and for being such great hosts and hostesses! It is great to put faces to names. I feel that we are now friends in the industry rather than mere acquaintances. You are true partners in our quest to make our clients happy!

Darla Leick
Manager, Global Accounts
HelmsBriscoe



ONE REMARKABLE DAY IN DUPAGE
It was a REMARKABLE DAY in DuPage! What a great event! Such great people. I love your team. They are all amazing! Thank you for inviting me. Also - a HUGE thank you for arranging my stay at Le Meridien. What a great property! The service I received starting at check in to the reception Thursday night was spectacular. It really was a great opportunity to see some of your awesome hotels - and I really appreciate your sales manager taking extra time out of her busy day on Wednesday to show me a few more properties my group is considering. DuPage certainly has an excellent option for every group!

Lori Truttschel
Manager, Global Accounts
HelmsBriscoe



ONE REMARKABLE DAY IN DUPAGE
Thank you so much for allowing me to participate in the "One Remarkable Day in DuPage" program. This was immensely beneficial for me, and I have to say that DuPage County offers a lot more high caliber properties than I was expecting. You did a fabulous job of organizing meaningful visits to each of the properties, and I'm glad to have knowledge about them in my repertoire now. Not only was the trip very educational, but it was also a ton of fun - and you did a remarkable job in making each participant feel very special. Thank you so very, very much.

Maureen Braatz, CMP
Executive Assistant
Spectrum Brands, Inc.



ONE REMARKABLE DAY IN DUPAGE
What a pleasant surprise! DuPage County really has it all. Convenience, affordability, various price points and venue options along with great shopping, dining and FREE transportation (within a 5 mile radius). I can't wait to let everyone know.

Kim Koss
Manager, Global Accounts
HelmsBriscoe



ONE REMARKABLE DAY IN DUPAGE
The DuPage County Convention & Visitors Bureau really understands "customer service." Every part of the day was perfectly structured for all of us to get the most out of it. All of the hotels really showcased their properties-the sales staff and, most of the time, the GM came out to meet the shuttle and welcome us. We received "treats" or fabulous meals from the hotels-even warm chocolate chip cookies and milk from the Doubletree. Most importantly, I learned a lot about the area that I did not know, and I'm ready to bring a group to DuPage County in 2013!

Molly Lydon
Assistant to President & CEO
Iowa Bankers Association



ONE REMARKABLE DAY IN DUPAGE
Thank you for inviting me to the DuPage CVB Fam event, One Remarkable Day in DuPage. I had so much fun learning about each hotel and experiencing a bit of the atmosphere. Meeting the staff was most helpful, as I feel more comfortable contacting these individuals in the future. I am glad we got to spend the day with the DuPage CVB personnel as well. I look forward to working with you all soon.

Lisa D.
Administrative Assistant
Sara Lee Corporation - Food Manufacturing



ONE REMARKABLE DAY IN DUPAGE
You ladies are ROCK STARS!!!! It was such an amazing day - extremely well organized, professional with just the right balance between business and fun!!! I thank you so much for including me. I truly enjoyed spending the day with all of you, getting to know so many of your hotels and the hotel staff. They (and you) could not have been more hospitable. I can tell you all work so well the hotels and have a great relationship and look forward to your help on my next meeting to DuPage. I will ALWAYS include you in my Cvent searches!

Liz Olson
Manager, Global Accounts
HelmsBriscoe



ONE REMARKABLE DAY IN DUPAGE
The DuPage Convention & Visitor Bureau must be highly commended for their exceptional works in putting together the DuPage FAM Tour for meeting planners. They did an outstanding job in showcasing DuPage County's best with professionalism, style, competency and fun. I highly recommend their services to anyone who has the responsibility of planning meetings.

Janice McCullins
Office Manger
Illinois Council on Long Term Care



ONE REMARKABLE DAY IN DUPAGE
I had such a wonderful time with you, the other planners and the hosts at the various events. The weather was wonderful, the tour was wonderful and the food and gifts were all wonderful. Thank you! You planned everything just right, especially in view of the weather the night before. We couldn't have asked for a better event. This gave me a great opportunity to see what is available to us in western DuPage. Thanks again.

Delores White
Executive Assistant
Invesco



ONE REMARKABLE DAY IN DUPAGE
A great big THANK YOU & GREAT JOB to your team for what truly turned out to be a magnificent summer day in DuPage. Everything was so well organized and executed. It was educational, informative, entertaining and an absolutely delightful day. The overnight accommodations made it more enjoyable. Thanks again for the opportunity to experience and learn more about DuPage County. I look forward to working with you in the future.

Linda Wollschlager
Special Event Services
LWI Events



ONE REMARKABLE DAY IN DUPAGE
Thank you for the FABULOUS FAM Tour. We had a blast and learned a lot about places we didn't know existed in DuPage. I would love to hear more about your conference services.

Manjusha "Rani" Saxena, MPH
Prgram Manager, MidAmerica Center for Public Health Practice
School of Public Health
University of Illinois of Chicago



ONE REMARKABLE DAY IN DUPAGE
I just want to say that I really enjoyed the bus journey. It was a trip! Thanks for the opportunity to present. You guys do a great job. Here's to more business for everyone!

Conor Cunneen
Chief Gabber
IrishmanSpeaks



ONE REMARKABLE DAY IN DUPAGE
I wanted to let you know that I heard a ton of positive feedback on the FAM. Everyone I spoke with learned a lot and had a great time. Another job well done!! You guys continue to impress and knock it out of the park!

Brian Ciemnicki
Senior Sales Manager
The Westin Lombard Yorktown Center



ONE REMARKABLE DAY IN DUPAGE
Wonderful day-I didn't feel rushed even though we covered a multitude of properties and venues. Saw new properties I was unaware of, even though I've lived here all my life. I really appreciated the chance to connect at the reception with different, unvisited venues. I saw several possibilities that I could take back to management. Lovely gifts-thank you!

[Name and organization withheld]




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